Claim rejected (what to do next — practical steps)

Claim rejection usually happens due to timeline gaps, missing evidence, disclosure mismatch, or documentation issues—not because insurance is ‘impossible’. This page explains how to整理 your evidence and what to check first so you can take the next step intelligently (case-dependent).

Who this helps

• Vehicle owners whose claim was rejected due to reporting/evidence/document gaps (case-dependent).
• Businesses with property/warehouse claims where proof/valuation trail is questioned (as applicable).
• Customers unsure whether the rejection is final or a documentation/process issue (case-dependent).

What you get

• A rejection triage: what to read first (repudiation letter / survey notes / communications timeline).
• Evidence file checklist: photos, first report, repair estimates, invoices/register proof for stock/assets (as applicable).
• Common rejection triggers explained in plain language: late intimation, inconsistent timeline, missing endorsements, usage mismatch, proof trail gaps (case-dependent).

How support works

• Step 1 — Share rejection details

  WhatsApp the repudiation/rejection note, surveyor notes (if any), and your incident timeline.

• Step 2 — Identify the gap

  We identify which part is missing/unclear: timeline, evidence, documents, or policy wording mismatch (case-dependent).

• Step 3 — Build a clean file

  We guide a structured checklist for your next step. Outcomes depend on insurer process and facts (case-dependent).

Support base (Sholavaram)

• Rejection analysis is easiest when documents are shared on WhatsApp first.
• We don’t promise outcomes; we focus on correct process and clean evidence discipline.

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Areas we commonly support

See the locations page for area-wise guidance. We avoid copying service content into area pages.

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